You have questions. We have answers.

Do you deliver nationwide in the US?

Yes, we deliver to addresses within the United States only.

Are your products authentic Filipino items?

Yes, all products are carefully sourced to ensure they meet expected quality and authenticity.

Where do you ship from?

Orders are prepared and shipped from our partnered suppliers and fulfillment locations to ensure efficient delivery.

How long does delivery take?

Delivery times may vary depending on location, product availability, and shipping method selected at checkout.

How much is shipping?

Shipping fees are calculated automatically at checkout based on your delivery address and order details.

What if an item is out of stock?

Out-of-stock items will be clearly marked on the website and cannot be added to cart until they are available again.

Do you offer refunds or replacements?

Shipping options may vary depending on the products in your order and your location. Available options will be shown during checkout.

Do you ship frozen or temperature-sensitive items?

Availability of frozen or temperature-sensitive items may vary. Product pages will indicate if special handling applies.

How are food items packed?

Products are packed carefully to help maintain quality during transit. Packaging methods may vary depending on the type of item ordered.

Can I modify or cancel my order after placing it?

Once an order is placed, processing begins quickly. Changes or cancellations may not always be possible. Please contact us as soon as possible if you need assistance.

What should I do if I receive a damaged or incorrect item?

If there is an issue with your order, please contact us with your order number and details so we can assist you accordingly.

Are the product images accurate?

We aim to display products as accurately as possible. Packaging may vary slightly due to manufacturer updates.

How can I contact customer support?

Use this text to answer questions in as much detail as possibaYou can reach us through the Contact Us page or via e-mail. Our team will be happy to assist you.le for your customers.